If the account does exist, then select the account and click Edit. Wondering if someone could walk me through the backup process from backup exec 2012 to 2015. In most of the cases I have seen, the problem is related to the service account's password being changed. Introduction The Veritas Backup Exec 22.0 Licensing Guide is a reference document designed for use by Veritas partners and customers. I've always just keyed in my license numbers from either the email or from the Symantec Portal. Anyone know where I can find the licence key for my backup exec 12 for windows server? 3) Click on the Data Menu. Windows will display a list of each VSS writer and note if it is in an error state. 1996-2023 Experts Exchange, LLC. To troubleshoot this issue, enter the command VSSADMIN LIST WRITERS in a Command Prompt window. The VSSADMIN command can be used to determine which VSS writer is causing your problem. Rating submitted. I need to know if the is a way to install license for symatec (Backup Exec 2010 R3) after evaluation period (60 day) finished and the program was stopped without make new installation. Locate your Backup Exec entitlements in your Veritas Entitlement Management System (VEMS) account a) Enter support.veritas.com into your web browser and click the ' User ' icon to log into your Veritas Account. This tag may not be present within license files issued against Veritas 'M' Serial numbers. This tag is not seen in this section for Backup Exec 16 and earlier, it is only present inlicense files used bythe Backup Exec (20) Editionsand will containone of"GOLD", "SILVER" or "BRONZE", CAP16.010PER-TERABYTEPERPETUAL, When associated with the maintenance part(s) of a license file, should contain the text 'BE_Support'. Cut and Paste the files out of the location to a new folder. They gave me a serial number for the "desktop and laptop" option, and license FILES for the rest. C:\ProgramData\Symantec\Backup Exec\besernum.xml) are the same as me checking in Tools > Install Options and License Keys on Media Server. Sold by Veritas Technologies LLC, Backup Exec is compatible with most storage devices, including disk , tape and cloud. However, cleaning the tape drive rarely corrected the problem. Is this meant to happen? 2. Running different NetBackup versions on client servers can complicate infrastructure management. The Choose SQL Server panel does not appear for . type the serial numbers (NOTE: This requires an Internet connection and the availability of . The desktop and laptop option does not use SLF files. After backing up the system, open Registry Editor, and navigate through the registry tree to HKEY_CLASSES_ROOT\TypeLib. Please provide additional feedback (optional): Please note that this document is a translation from English, and may have been machine-translated. 1603. See About the Backup Exec service account. If that doesn't work, check the Application and System logs in Event Viewer. I have valid license files from Symantec that BE won't even see. 08-05-2012 03:37 AM Make sure BE services are running, when evaluation period expires Backup & Restore functionality is disabled but still you can access the console. I used an incorrect License file (from another department in our company) to enable Backup Exec. You may also refer to the English Version of this knowledge base article for up-to-date information. Can I connect the tape Libary directly to the server? It is possible that updates have been made to the original version after this document was translated and published. Go to www.backupexec.com Opens a new window and download the Backup Exec 2012 version of the product. I could add the .exe to norton in split tunnel so that it is allowed to run but I have no idea what the name of the backup .exe is called. 2) If your exiting hardware and software is compatiable with BE15 then proceed ahead. Find out why thousands trust the EE community with their toughest problems. Give the Administrators group and SYSTEM full control. Add to Cart. You'd have a paper license that would have been sent to you when you first purchased BE 12.5. Hi I have Backup Exec Sys Recovery 7 installed. Make sure BE services are running, when evaluation period expires Backup & Restore, functionality is disabled but still you can access the console. * Symantec Backup Exec for Windows Server, * Remote Agent for Windows and NetWare servers. friend suffering from this affliction, so this hits close to home. Created on December 12, 2021 Backup and restore executable file name and location Hi, Norton secure vpn blocks windows back and restore process. Last Updated: Mar 14, 2013, Backup Exec 2012 Licensing - Getting Started, Backup Exec 2012 revision 1798 Service Pack 1a Release notes. Make sure the Start Date and End Date for your license have been updated and click Next. When adding a new Backup Exec license (SLF file), the maintenance time window is not updated. Which is the location Backup Exec is installed in a typical installation? As a result, some of the functionality on this website may not work for you. When you do, make sure to select the This is my Default Logon Account option before clicking OK. Veritas offers specific instructions on the error's fix. b) Enter your Veritas Account credentials and click ' Submit '. Anybody have any ideas on this? Please provide additional feedback (optional): Please note that this document is a translation from English, and may have been machine-translated. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Backup Exec, which is now under the Veritas brand, is one of the top names in data protection. Do we simply have to manage this at our decretion? Veritas offers two distinct backup products: NetBackup and Backup Exec. If the search does not locate the entitlement, then Customer Care need contacting to research the validity of the license and to confirm which License Portal account is associated with the entitlement. This tag contains the overall name of the product and usually contains enough detail to confirm the correct product and correct version. Our Price: $625.73. For validsubscriptions it should be in the future. This tag applies to products that might need a specific count for instance: the number of GB for Backup Exec (20) Gold, Silver and Bronze Edition Licenses (when 1024 = 1TB) or the number of TB for Capacity Licenses against older versions (when 1= 1TB), the number of V-Ray host licenses or the number of Library Expansion Option licenses etc. for Backup Exec (20) editions this tag willshow "PER-GIGABYTE", for Backup Exec 16 and earlier Capacity Editions this tag will show "PER-TERABYTE" and for a-la-carte licenses this tag willshow "PER-SERVER" For Backup Exec (20) editions this tag will contain the word "SUBSCRIPTION", currently for all other Backup Exec license keys, this tag should contain the word 'PERPETUAL'. Depending on the number of existing or newly added licenses, either: a)- Browse further into the following directory: ..\Licenses\Backup Exec\20.0\- Identify the old licenses (name of SLF file or date of SLF file)- remove these old licenses (recommendation is to copy these SLF files to a different location first)- Go through the Backup Exec License Installation Wizard again and ensure the new license is now displayed correctly or add the new license(s) again.- Please add the server license first before adding any agent/option licenses, b)- Rename the existing "Veritas Shared" folder- Create a new empty "Veritas Shared" folder-Go through the License Installation Wizard and add the new license(s)-Please add the server license first before adding any agent/option licenses. I've searched and read multiple threads regarding this but havn't quite gotten an answer to my issue. check Best Answer Elias_VTC (Veritas) Brand Representative for Veritas Technologies LLC. On the Choose SQL Server panel, do one of the following to select a location to store the Backup Exec Database . Rating submitted. 4) Make a copy of Data and Catalogs folder available in the Backup Exec installation directory. In the Add License screen, serial numbers staring with ' A' may be listed twice to cover the Product and Maintenance License Keys, where those beginning with ' M' should be unique in the list. Veritas acquires Aptare for storage analytics, How to resolve 5 Veritas NetBackup status code messages, Part of: Veritas backup tips and troubleshooting. ALS or Lou Gehrigs Disease. The Licensing Guide describes licensing concepts and options available for Backup Exec 22.0. Then click Open to add the file. This topic has been locked by an administrator and is no longer open for commenting. I received .slf files FROMSymantec. Copyright 2008 - 2023, TechTarget Let me try it on my test server. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Exchange Store service is not responding. Solved: Backup Exec 12.5 licence/serial location In addition, it also features for scaling the Backup Exec environment and extending platform and feature support. I would like to use our own License file. Citrix Start-up license The start-up license file (citrix_startup.lic) is a text file that Citrix products use to communicate to the License Server using a continuous open connection. In some circumstances such as Backup Exec capacity, quantity of licenses or entitlement information does not reflect correctly, it may be necessary to find the Veritas License File (SLF) so that it can be be copied or removed from the Backup Exec default location. For general work - surfing, document writing? When this happens, you might see one of the following Backup Exec error codes: Most of the time, this issue occurs because the job schedule prevents a backup from completing within its backup window. have you installed Symantec Backup Exec 12 full version on any machine.if yes the you can install belarc adviser on that machine it will show you the key. It shows the date thelicense ends (in YYYY-MM-DD format) andshould match the date in theService section. Contact us for help registering your account. Where are the Backup Exec catalogs stored? Microsoft no longer supports this browser. If the account does exist, then select the account and click Edit. For an optimal experience on our website, please consider changing to Microsoft Edge, Firefox, Chrome or Safari. The error pertains to a scheduled job that was unable to run. Also if you are eval is expired and you are going to get license in a month or 2 ,you can contact symantec licensing for getting an extender, which will enable backup and restore functionality Keep in mind that editing the registry is dangerous; a mistake can cripple Windows and/or your applications. 1) First of all check BE15 Hardware and Software compatibility list. Backup Exec agent install failed with error code 1603; Error connecting to the remote server. As this name does not match the 'product' the maintenance applies to, then the key in the header can be used to confirm the product (or alternatively the entry for the tag can be used to find the Product section associated with this maintenance section. You do not have permission to remove this product association. Your help has saved me hundreds of hours of internet surfing. The exact text of this varies depending on the product involved although an Appliance license should contain the word Appliance as part of the content. List Price: $695.26. Veritas provides more details. You will need to reboot the server following the removal of the .NET Framework. 8) Post installation run live update multiple times to install all the latest hotfixes. Don't let the rapidly Everbridge critical event management has reached Ukraine and work-from-anywhere users. Microsoft no longer supports this browser. 30 Days Money Back* Free Live Demo - BKF Repair Tool Fully Secured Download Version Instant Fix - Repair BKF File Corruption Issues How to Repair corrupted Data from Windows BKF/ZIP File? 2. http://www.symantec.com/business/support/index?page=content&id=TECH178483, NetBackup 10.1 Media Servers No Longer Require a License Key, New license ( Agent VMware ) downgrade - BE21 > BE2010R2, Configure Storage Devices wizard can't start Media Manager device daemon on newly added Media Server. Be prepared to provide the SLF files and/or any license purchase information (PDF documents) to the support engineers or Customer Care team members handling your issue. Okay how would I go about updating the remote agents now. I'm new to upgrading backup exec so a step by step guide would be awesome I just can't find one. 2. When I go to import, I am only able to choose an XML file vs an .SLF file.. Symantec Backup Exec 2012 is shown as being in Trial version even after installing the serial numbers. spreadsh Today in History marks the Passing of Lou Gehrig who died of For Backup Exec 16 (new installation) and later, C:\ProgramData\Symantec Shared\LicensesandC:\Users\All Users\Symantec Shared\Licenses. PeerSpot users give Veritas Backup Exec an average rating of 7.4 out of 10. Open Windows Explorer and browse to the following directory: Please add the server license first before adding any agent/option licenses, Backup Exec (SLF ) . Ensure the server is available, has WMI enabled and is not blocked by a firewall. It can also occur when the clocks are changed because of daylight saving time because this shortens the backup window -- at least for that one night. This info can be obtained only from the licensing team and not from the software itself. Contact Info for licensing - http://www.symantec.com/support/assistance_care.jsp. You can import a Symantec License File, type serial numbers, or install a 60-day trial version. It is possible that updates have been made to the original version after this document was translated and published. Refer to https://support.symantec.com/en_US/article.HOWTO98878.html During upgrade you will be asked for BE15 license file. Click Open. Type your license keys in the field and then click through to start the installation process. The easiest way to do this is to open PowerShell and enter this command: Get-Service | Where-Object {$_.StartType -eq 'Automatic' -and $_.Status -eq 'Stopped'}. Hello! You can find besernum.xml in the location listed on the link below which will give you more of an idea of your licenses: C:\ProgramData\Symantec\Backup Exec\besernum.xml. 3) On BE server stop all the BE services. Hello! Your daily dose of tech news, in brief. Got me thinking - are any of the Raspberry Pi offerings a viable replacement for a windows 10 PC? Author, teacher, and talk show host Robert McMillen shows you how to install a license file in Backup Exec 15 This error is almost always related to the Backup Exec System Logon Account. Licensing for Backup Exec has been consolidated into three editions: Bronze, Silver and Gold, and each edition can be licensed on either a Perpetual or Subscription basis. This PC (Option)Thank you. Their efforts aim to prevent Service providers express optimism despite the continuing economic uncertainty, looking to emerging technologies and services All Rights Reserved, 2) Open the Excel application. It should be noted that Editions, Agents and Options can all count as Backup Exec 'products' and will be listed with suitable names such as: This tag contains an acronym such as "SERVER", "RAWS", "CAP", "BackupExec_License:SIL"etc. Next, check to see if a system logon account exists. Here are six of the most common Backup Exec error codes and how to resolve them, plus a generic error that you will learn how to fix. HII am trying to learn my self how to connect a Dell R720 server with a LTO 7 tape library. You may also refer to the English Version of this knowledge base article for up-to-date information. Provide a user name, password, and domain for an Administrator account that the Backup Exec system services can use, and then click Next. ) This tag is a numeric value representing the product version, where Backup Exec 16 is 16.0, Backup Exec 15 is 14.2, Backup Exec 2014 is 14.1 and Backup Exec 2012 is 14.0. This tag shows the date the maintenance agreement starts (in YYYY-MM-DD format) and will not be present in the sections dealing with Product License Keys. chipotle Jul 16th, 2012 at 8:31 AM That is not a Backup Exec 2012 version of the product. Solution IMPORTANT: The information in this document applies only to Backup Exec license files and is not applicable to other Veritas product licensing. As a result, some of the functionality on this website may not work for you. Veritas provides detailed instructions. Click the System Account option and then provide a set of credentials when prompted. By looking at these 2x serial, how am i suppose to know if i'm licenced for the additional 5x servers being backed up? Backup Exec 21.3 is the latest version of Veritas' backup and recovery software, released on September 6, 2021. Scenario: I understand that we require licences for certain backups. The next step is adding the license keys for Exchange and Active Directory back into Backup Exec 2010. https://www-secure.symantec.com/connect/blogs/backup-exec-15-useful-links. Install Backup Exec on the destination Backup Exec computer. Solution The files are located in : For Backup Exec 16 (new installation) and later 1. For validsubscription it should be in the future. For Backup Exec (20) this will show "BE200" For Backup Exec (20) Subscription Editions this will show"SUBSCRIPTION", BackupExec_Service:SIL20.02017-12-072018-12-06BE200F91SUBSCRIPTION, Steps to download the Backup Exec Licenses, Installation Files, Updates, Feature Pack, Service Pack, Hotfix and Patches within VEMS. Early on, the error was commonly accompanied by a message indicating the tape drive needs to be cleaned. All rights reserved. If you do not have a license file, type in the license number, and Backup Exec will fetch the SLF from the licensing server. steps to identify the location of the SQL Express SP3 setup file: The date should be in the past as, for some older Backup Exec versions, the license key would not be accepted if the date was in the future (and Customer Care would need to be contacted to re-issue) This tag shows the date theservice ends (in YYYY-MM-DD format) andshould match the date in thesection dealing with Product License Key. @ Ashish, steps you have mentioned are for BE2012, OP is using BE2010 R3. However, Custom Edition ( la Carte) and V-Ray Editions are still available on a Perpetual basis for both new and renewing customers. In this case we will require 5 extra RAW licences correct? Flashback: June 2, 1966: The US "Soft Lands" on Moon (Read more HERE.) Recent trends in AI, ransomware and data regulations have a major impact on disaster recovery teams. Contact us for help registering your account. 4. Is there a way to change the License file used to activiate Backup Exec ? From the Add Licenses screen, enter the serial numbers that are listed on your license certificate. If the System Logon Account does not exist, you will need to create one. If you are trying to install Backup Exec 2012, that will look for and require and SLF file. You can consider running a tool to check how many licenses are installed vs how many resources are to be protected - http://www.symantec.com/business/support/index?page=content&id=TECH136728, Would also recommend you to contact the licensing team to confirm how many servers are protected with the 2 serials which you have. Trial version will be convereted to a license version. According to Veritas, this error occurs as a result of a change that Microsoft made to the .NET Framework, starting with version 4.8. 66 discussions 4,598 Followers Post Review Overview Reviews Pros & Cons Pricing Alternatives Leaderboard Veritas Backup Exec Overview Veritas Backup Exec is the #17 ranked solution in best Backup and Recovery Software. 2. Add PC to a Domain3. In some cases, however, it will crash and you will see a generic error message simply stating that Backup Exec has stopped working. 08-27-2013 12:54 AM Hi All, I've searched and read multiple threads regarding this but havn't quite gotten an answer to my issue. According to Veritas, the unavailability of the backup medium can also trigger this error. I have Backup Exec Sys Recovery 7 installed. Please provide additional feedback (optional): Please note that this document is a translation from English, and may have been machine-translated. If the overall content of anSLF fileappears to be correct and the installer accepts the import, butthe licenses cannot be seen inside Backup Exec or they are seen butappear to not be working as expected then Backup Exec Technical Support should be involved to look into the problem. It sounds like you received licenses and information for Backup Exec 2012, but the product you should there is Backup Exec version12 (from 2008). There are two waysto update the remote agent, you can either push install or perform a local install. Vmware backup job size is bigger than expected, RMAN channel and streams at Netbackup end. Installing license for symantec (Backup Exec 2010 R3). You can activate the product at any time after the initial 60 days have elapsed. You could Go to Tools --> Install Agents and options in that wizard you should be able to view the licences that have been already installed. 5) Copy\Extract BE15 installables on the local drive of BE server. Next, check to see if a system logon account exists. Specifically, one of the VSS writers used to back up an application running on the server reported a status of failed, which caused Backup Exec to produce error E000FED1. Move Backup Exec data from the temporary location to the destination Backup Exec computer It is possible that updates have been made to the original version after this document was translated and published. Symantec Backup Exec 2012 Agent For Windows Standard License Essential, 1 Year. If a Backup Exec error occurs, it may be one of the codes analyzed below. This is deployed through Kaseya, and when executed on a Windows device will stop the Kaseya Security Service, download and install a SolarWinds N-central Windows agent. Do Not Sell or Share My Personal Information, 6 common Backup Exec error codes and how to resolve them, Veritas Backup Exec 16: Two major supporting features shine, Use NetBackup version command to gather critical data, NetBackup vs. Exchange 2016 grt restore fails 2810 status error, Veritas Alta Recovery Vault Short Lived Token Based Authentication, VMware backups failing RC69 after NB upgrade to 10.0.1.1. I have no current way of importing them into 2012. Microsoft no longer supports this browser. As a result, some of the functionality on this website may not work for you. To avoid accidental editing of the SLF file, copy the original file to a temporary location before opening it from that location. Backup Exec license not updated after adding license file, System Recovery 22 deploying Linux agent from Windows service, Deploying Backup Exec in Azure Government Cloud: Complete Steps. The information in this article also applies to SLF files written into the, When reviewing SLF content, check for incorrect product, incorrect versions, incorrect counts or invalid dates, Backup Exec 2012 does not display the maintenance dates for the new style combined licenses (those with serial numbers beginning with A.) Please read my posts above. We noticed that while you have a Veritas Account, you aren't yet registered to manage cases and use chat. We noticed that while you have a Veritas Account, you aren't yet registered to manage cases and use chat. Backup Exec 2012 Agent For Windows Standard License Essential, 3 Year. For recovery, Veritas recommends that customers who are experiencing this problem upgrade to Backup Exec 20.x. I've also looked at the file location you mentioned and the serial keys in (C:\ProgramData\Symantec\Backup Exec\besernum.xml) are the same as me checking in Tools > Install Options and License Keys on Media Server. You do not have permission to remove this product association. I have license keys for both 2014 and 2015 which I've heard you need to upgrade to 2014 and then to 2015 from 2012.. Is this correct?? I am using 2012. You do not have permission to remove this product association. Backup Exec Registry Settings. Map Network Drive2. Backup Exec remote servers: Directory = \Program Files\Symantec\Backup Exec\RAWS\Logs Filename = - SGMon.log. "If you backup 5 servers make sure you have 5 licences?". View this solution by signing up for a free trial. For both formats of serial number, the My Veritas web portal can be used to check the entitlement data by using the drop down in the Licensing --> Entitlements section to choose either Entitlement ID or Legacy Serial Number to perform a search. I've already looked here but I've only got 2x license keys listed here. You do not have permission to remove this product association. You may also refer to the English Version of this knowledge base article for up-to-date information. Other way is open control panel -> right click on Symantec Backup Exec-> select Change-> select add options->enter license key View solution in original post 0 Kudos Reply 7 REPLIES This error message is related to the Volume Shadow Copy Service (VSS) writer for a particular application. It is important to note that an E00084EC error does not necessarily indicate that there is a problem with the backup medium itself. I used an incorrect License file (from another department in our company) to enable Backup Exec. Useful tags within this section are: This tag is either the Veritas Legacy Serial Number (begins with a M), or is the new Veritas Entitlement ID (begins with an A). You can marry the licenses on that file to the # of servers in your environment. Backup Exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. Thanks. How to confirm Backup Exec License File (SLF) Content, SUBSCRIPTION, https://www.veritas.com/content/support/en_US/contact-us.html, To contact either Customer Care (Licensing)OR Technical Support use the details provided at, This article does not list all the specific Backup Exec. You can pinpoint the problem service by opening Service Control Manager and checking to see which services have failed. This version command can help admins gather version data for their servers. If you are trying to install Backup Exec 2012, that will look for and require and SLF file. If you do not have a license file, type in the license number, and Backup Exec will fetch the SLF from the licensing server. BAND-S: Price Per Server. 3.The desktop and laptop option does not use SLF files. Move Backup Exec data to a temporary location. Veritas provides additional information on recovery. If you do not enter licensing information within 60 days of installation, then the product will stop working. The log entries should give you a hint as to the cause of the problem. While only one is designed for enterprise use, that's not the only area where they differ. You can usually clear a VSS writer error by rebooting the machine. It will tell you the qty of each licence. To continue this discussion, please ask a new question. Veritas has fixed this problem in Backup Exec version 20.x but also provides a hotfix that will correct the issue for users who are running Backup Exec 16 FP2. Do close out the discussion by marking the answer(s) that has helped you the most as the solution. The program not running and i cannot open the console. Also where do I apply the license keys for the upgrade. Hi I would like to use our own License file. If you want to backup a server, you need 1 x RAWS agent. It shows the date the license begins (in YYYY-MM-DD format) andshould match the date in theService section. Backup set canceled. . On this server we have setup jobs for additional 5 servers to backup flat files. Veritas does not guarantee the accuracy regarding the completeness of the translation. because to begin with I have these questions.1. It indicates that a communications failure has occurred between the Backup Exec job engine and the remote agent. Privacy Policy The error can also be caused by a communication problem between the backup server and the backup target. Click Import License File and select the license key file (.SLF) that you downloaded in the first part of the instructions. To do this, go to "Tools> Install Options and License Keys". If in future I decommisioned 1 server how am I to retrieve the RAW licence so I can use it for a new Server? - Browser.exe certo . Restore BKF File Unusable Corrupted Unrecognized Windows NTBackup /Symantec VERITAS Backup Veritas does not guarantee the accuracy regarding the completeness of the translation. That is not a Backup Exec 2012 version of the product. Can you send me a screen shot of the screen where you are trying to import the license please? Backup Exec licensing is enforced from a legal perspective rather than a software one i.e., you can install the agents on unlimited number of remote servers (exceeding your license count) and the software would not prevent you from installing it nor running backups (though the backups itself might fail with a licensing error), however this would be breaching the license agreement. For valid maintenance it should be in the future. This will always be 1 for a Maintenance License Key For Backup Exec maintenance license keys this tag should contain the word 'MAINTENANCE', Confirms the service level of the edition e.g "BackupExec_Service:SIL" for the Backup Exec (20) Silver Edition This tag is a numeric value representing the product version, where Backup Exec (20) is 20.0 This tag shows the date the service starts (in YYYY-MM-DD format) andshould match the date in thesection dealing with the Product License. Refer tohttps://support.symantec.com/en_US/article.HOWTO98878.html. You may be able to force a service to start by opening Service Control Manager, right-clicking on the service and choosing the Start command from the shortcut menu. I need to rebuild my server Storage Software Windows Server 2003 Ua Ua 5 1 Last Comment Iamthecreator OM 8/22/2022 - Mon ASKER CERTIFIED SOLUTION goyal_251 9/21/2010 THIS SOLUTION ONLY AVAILABLE TO MEMBERS. VxGather: Compiled in a cab file will be located at the destination defined earlier in the 'Output root directory' Important: Make sure and include the Backup Exec Job Log(s) of the Backup(s) that ran during SGmon debugging. I have a the files, but am not using 2012 yet. We noticed that while you have a Veritas Account, you aren't yet registered to manage cases and use chat. Error E000E020 is one of the most common Backup Exec code errors. Quick and I hope easy question, I have figured out ways to do this in W11 but just wondering if there is an easier way.Where are the following in "Windows 11"1. You should, therefore, make a full system backup before attempting a registry modification. Something is not matching up here. Right-click on the TypeLib container and choose the Permissions command from the resulting shortcut menu. I'd contact tech support. Hello! How can do this ? Incase if you decommision 1 of the remote servers you are backing up, all you have to do is install Remote Agent on the new server that you deploy as a replacement and start backing up. Open Windows Explorer and browse to the following directory: C:\ProgramData\Veritas Shared Depending on the number of existing or newly added licenses, either: a) - Browse further into the following directory: ..\Licenses\Backup Exec\20.0\ - Identify the old licenses (name of SLF file or date of SLF file) Which Backup Exec license is used for protecting all virtual machines residing on a single host ? The date should be in the past as, for some older Backup Exec versions, the license key would not be accepted if the date was in the future (and Customer Care would need to be contacted to re-issue) This tag is not seen in this section for Backup Exec 16 and earlier. For older versions of Backup Exec running on older versions of Windows, the problem was usually connected to a DLL file conflict related to one of these files: This issue can usually be corrected by making a modification to Windows Registry. Veritas does not guarantee the accuracy regarding the completeness of the translation. Can someone advise and guide me with the best practice? Error 1068 occurs when one or more Backup Exec services fail to start. I have license files, serial numbers, but NO, I repeat, NO license numbers. All licenses for Backup Exec are installed /present on the media server. From the "Add Licenses" screen, click Import From File. License files must reside in their default location. - Stop the Backup Exec System Recovery service, - Search for any SLF files (*.slf) and move them to a temp location (or delete them), - Re-start the Backup Exec System Recovery service. There are 3 ways Backup Exec 2012 can be licensed: import a Symantec License File (SLF) 1. (Affected customers need to upgrade). the wizard. Select the SLF. Two different products. 9) Once BE15 is completely patched, update all the Remote Agetnts. Browse to the location where to you saved the .slf file. IT service providers employ methodologies, tools and platforms to keep initiatives on track. Contact us for help registering your account. For an optimal experience on our website, please consider changing to Microsoft Edge, Firefox, Chrome or Safari. The date should be in the past as, for some older Backup Exec versions, the license key would not be accepted if the date was in the future (and Customer Care would need to be contacted to re-issue) This tag shows the date the maintenance agreement ends (in YYYY-MM-DD format) and will not bepresent in the sections dealing with Product License Keys. Type the Backup Exec license key into the license key field. Tools -- Install options and license kets on this media server. Thank you for your response, this has cleared it up for me. Other way is open, control panel -> right click on Symantec Backup Exec-> select Change-> select, In BE console, click on Tools->Install options and license key->Enter license key and follow. Backup Exec capacity, quantity of licenses or entitlement information does not reflect correctly. Perform the following procedures in the order listed below: Obtain information about the current Backup Exec installation on the source computer. BAND-S: Price Per Server. [7] History [ edit] Within the "backup" portion of the data protection spectrum, one Veritas product, Backup Exec, has been in the market for more than two decades. - Local Server - Local Server. . Covered by US Patent. #MLJXWZF0-EI3ES. In your case, if you're running 5 servers without applications, you would need to have purchased 5 x RAWS agents. It sounds like you received licenses and information for Backup Exec 2012, but the product you should there is Backup Exec version12 (from 2008). 1. Even so, errors do occur in the Veritas product and organizations need Backup Exec support. The reason why the message is so generic and does not include one of the Backup Exec error codes is because the error is being produced by Windows, not by Veritas. Thanks Bob This thread is locked. Veritas Backup Exec 16 Crack Veritas. As a temporary workaround, however, you can uninstall .NET Framework 4.8 from your Backup Exec media server and from any servers that have the Backup Exec Remote Administration Console installed. Everything else worked out great so far. If a reboot does not clear the error, you will have to troubleshoot the VSS writer itself -- and the underlying application -- rather than Backup Exec. This procedure describes the process for migrating remote networks from Kaseya to SolarWinds N-central, using the KaseyaMigrationandRemoval.exe tool. Welcome to the Snap! All SLF files issued for, or present on, a given Backup Exec server should be reviewed. In some circumstances such asBackup Exec capacity, quantity of licenses or entitlement information does not reflect correctly, it may be necessary to findtheVeritas License File(SLF) so that it can be be copied or removed from the Backup Exec default location. Take the 2 numbers listed there and refer to the Paper licence that you must have when you purchased it. Most of the time when Backup Exec experiences a problem, it will display an error code that you can use to help determine the nature of the problem. Dive into details about how to fix some of the more common issues. Bonus Flashback: June 2, 1961: IBM Releases 1301 Disk Storage System (Read more HERE.) To enter serial numbers (requires an Internet connection): This activity uses port 443. I understand that we require licences for certain backups. This starts at the beginning of the file and ends at the first entry that starts with . This covers a RAWS agent license, so you wouldn't need to buy a RAWS license on top of the application agent license. This will allow you to modify the account's credentials. This is one of the Backup Exec error codes that can be somewhat difficult to troubleshoot, as it corresponds to a read or write failure with the backup media. When you run the Backup Exec installation wizard, you are prompted to enter licensing information. NetBackup status codes present varying degrees of challenges, from general errors to failed restores. If the overall content of anSLF fileappears to be correct but the licenseis not accepted by the Backup Exec installer then the license itself is invalid or corrupt and Customer Care may need to issue a replacement (although if required Backup Exec Technical Support can assist with performinginternal tests of the SLF filesto confirm the issue.). You can either DM message me here, or email it to elias@symantec.com. To query the Backup Exec Database (BEDB) and to export the backup selection lists to an external Microsoft Excel Spreadsheet, perform the following steps: 1) Confirm that Microsoft Office Excel is installed on the media server. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To fix the problem, open Backup Exec and go to Configuration and Settings > Logon Accounts > Manage Logon Accounts. Today, the issue tends to be more generic and can apply to any I/O error, regardless of the backup medium. Brand Representative for Veritas Technologies LLC. 3. Cookie Preferences However, VSS writer errors are tied to applications or the OS, rather than to Backup Exec. Dig deeper into Veritas Technologies' Backup Exec 16 software, which can protect the 2016 edition of Hyper-V and support several cloud storage architectures. Veritas Backup Exec 16: Two major supporting features How easy is a Veritas Backup Exec 16 upgrade from Users dish on ransomware protection, recovery at VeeamON, 10 game-changing disaster recovery trends, 20-year evolution of Everbridge critical event management, Infinidat goes hybrid, adds cyber detection, NetApp rolls out new ASA block storage, recovery guarantee, Dell finds storage Apex of Project Alpine, Startup partnerships play bigger role in challenging market, 4 key ways partners sharpen digital transformation strategy, Partner ecosystem upbeat on market prospects, generative AI, Do Not Sell or Share My Personal Information. Backup Exec: Comparisons, uses and benefits, Its Restores That Matter for User Productivity, Hybrid Work Drives New Criteria for VDI and DaaS, Three Tenets of Security Protection for State and Local Government and Education, Veritas Backup Exec (Symantec Backup Exec). Where the acronyms represent specific Backup Exec 'products' This tag is a numeric value representing the product version, where Backup Exec (20) is 20.0, Backup Exec 16 is 16.0, Backup Exec 15 is 14.2, Backup Exec 2014 is 14.1 and Backup Exec 2012 is 14.0. This tag is not seen in this section for Backup Exec 16 and earlier. No licenses are installed on remote servers upon remote agent installs and hence there would be no prompt. I'm trying to audit our current licences against all our servers that are backedup by Backup Exec but I'm not having much success. To fix the problem, open Backup Exec and go to Configuration and Settings > Logon Accounts > Manage Logon Accounts. During upgrade you will be asked for BE15 license file. Another one of the somewhat common Backup Exec error codes is A00084f9. Currently we have a server which has Backup Exec 12.5 installed (licenced). 1 ACCEPTED SOLUTION AmolB Moderator Employee Accredited Certified Options 06-25-2015 08:53 PM You can directly upgrade from BE2012 to BE15. For an optimal experience on our website, please consider changing to Microsoft Edge, Firefox, Chrome or Safari. Okay, I get you. 1. #MLJXWZF0-EI1ES. I have a by Admin 8 Dec 2022 Where are the Backup Exec catalogs maintained? The error is an indication that this account is missing or that the credentials have changed, causing the login process to fail. Ask your own question & get feedback from real experts. Such as Remote Agent licence for SQL backup and RAW licence for flat files. Stop and then restart all Backup Exec services. If you have a reasonably current version, you can generally solve this problem by making sure the Remote Registry service is enabled within Service Control Manager. It could be possible that one serial number is valid for one server or maybe for multiple servers as well. Tech Support cannot directly assist with this type of issue. 7) During installation you will have to import license file (.slf). When you next run the program, you should be prompted to enter a license file. You can choose a couple of answers by clicking onthe Request split solution link. How can do this ? Is there a way to change th. The license installation wizard appears. Symatec MessageLabs vs Office 365 Spam Filtering, Remote push SEP 14 installer package using SEPM 12. Backup Exec License File Location Oracal 651 Color Chart Pdf Kaseya Agent Download Links Install Db2 Driver On Windows Compare It Download Free Revo Uninstaller Pro 3.2.1 Crack Hisense Tv Drivers Cisco Usb To Rj45 Driver What version are you using? Follow the below steps. You may see one of these Backup Exec error codes: The cause of this particular error can vary depending on which version of Backup Exec is being used. Browse to the location where to you saved the .slf file. https://support.symantec.com/en_US/article.TECH36546.html. In order to successfully register Serial Numbers over the web make sure inbound connections on port 443are not blocked. For downloading and installing licenses refer to following articles : Steps to download the Backup Exec Licenses and Installation Files within VEMS. Veritas Backup Exec (Symantec Backup Exec): Veritas Backup Exec is a data protection software product that supports virtual , physical and cloud platforms. That would explain the situation. I've just ran a test to push/install Windows Remote Agent onto another server and it did not prompt me for a licence. Error 1603 is related to the Backup Exec installation process or the agent update process rather than the backup process. View this solution by signing up for a free trial. Against core products (Server or Server Editions) the date in this tag determines the countdown inside the Backup Exec console. Refer to the below blog forBE15 helpful links. I agree AmolZeroCool after evaluation period expires you can access console. If this is the case, does each of the 5 servers store a licence/serial key which can be retrieved? Two different products. They are stored in BKF, IMG, OST and tape (media based catalog) and physically present at the Catalog location stored in the registry. If the overall content of the SLF file(s) appear to be incorrect but what is seen inside the SLF file(s) matches what can be seen inside of Backup Exec then consider contacting your reseller to confirm what was purchased before contacting the Veritas Customer Care team via the support contact details. Furthermore, you can receive this error if the backup agent loses its ability to communicate with the data deduplication service running on the Backup Exec server. 4. which is the name of the .exe file that is extracted from the download .ISO file used to install backup Exec? You can directly upgrade from BE2012 to BE15. Oopsie, I uninstalled my trial. If you want to backup a server with an application like Exchange, you would need that agent license. The Licence information is saved on the Media Server. I have since found the correct license file for our department. This version was already End-of-Life when these new style license became available and there are no plans to address this issue. This will allow you to modify the account's credentials. This command will return a list of any services that are configured to run automatically but are not currently running. Rating submitted. I saw this post:https://twitter.com/mysterybiscuit5/status/1663271923063685121I like the form factor. Both formats of serial number are listed in the same column in the Add License screen within Backup Exec. I have since found the correct license file for our department. I'm trying to audit our current licences against all our servers that are backedup by Backup Exec but I'm not having much success. Recovery teams End date for your response, this has cleared it up for me backup exec license file location date for license... Have no current way of importing them into 2012 to Configuration and >... 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Steps you have a paper license that would have been made to the service account credentials... Is saved on the Media server Tools and platforms to keep initiatives on track should give you a as... Peerspot users give Veritas Backup Veritas does not necessarily indicate that there is a reference document for! Op is using BE2010 R3 process from Backup Exec 2012 version of this knowledge base article for information. Techtarget Let me try it on my test server agree AmolZeroCool after period. Exec server should be reviewed, * remote agent, you are n't yet registered to manage cases and chat. And organizations need Backup Exec Catalogs maintained to home VSSADMIN list WRITERS in a command prompt backup exec license file location there refer... Accredited Certified Options 06-25-2015 08:53 PM you can pinpoint the problem service by opening service Control Manager checking. Privacy Policy the error pertains to a license version time after the initial 60 days installation! By opening service Control Manager and checking to see if a system Logon account exist! Clear a VSS writer is causing your problem, therefore, make a copy of data and Catalogs folder in! And V-Ray Editions are still available on a Perpetual basis for both new renewing. Apply the license begins ( in YYYY-MM-DD format ) andshould match the date in theService section n't see. Complicate infrastructure management Exec server should be reviewed document applies only to Backup flat files credentials when.. To modify the account and click Edit names in data protection a license. On the TypeLib container and Choose the Permissions command from the backup exec license file location licenses & quot ; Tools & ;! No plans to address this issue, but am not using 2012 yet Exec Database hence.